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New spam email...BT

Has anyone else received the following or similar email? This is the first time I've had one impersonating BT. And no I don't and never ...

  1. #1
    Really Bored Irn Bru Freak's Avatar
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    Default New spam email...BT

    Has anyone else received the following or similar email?

    This is the first time I've had one impersonating BT.

    And no I don't and never have had a BT account.


    Dear Customer,

    This e-mail has been sent to you by BT to inform you that we were unable to process your most recent payment of bill.This might be due to either of the following reasons:

    1. A recent change in your personal information. (eg: billing address, phone)
    2. Submitting incorrect information during bill payment process.

    Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today by clicking here.

    If you have already confirmed your billing information then please disregard this message as we are processing the changes you have made.

    Kind regards,

    BT Total Broadband team

    To ensure future emails from BT are delivered to your inbox and not treated as spam, please add emailsupport@btcomms.com to your address book.
    This email was sent by planning-inc, an approved BT supplier, to you
    from the domain btcomms.com because its content concerns one of your BT services.


    Subscribe to BT emails | Log in to BT | Contact us | Privacy policy


    British Telecommunications plc. Registered office: 81 Newgate Street London EC1A 7AJ
    Registered in England No. 1800000.
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  3. #2
    Should Get Out More
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    Default Re: New spam email...BT

    Been doing the rounds for a few weeks, and yes, it is phishing for your bank account details.
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    Not Much To Do Badger's Avatar
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    Default Re: New spam email...BT

    I've got an old aol account I don't use these days but every so often when I look at it I have fake emails from about 5 different banks. Do people actually fall for these things?
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  5. #4
    back and front Derek Badger's Avatar
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    Default Re: New spam email...BT

    Quote Originally Posted by Badger View Post
    Do people actually fall for these things?
    sadly, enough to keep the scams going.
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    Not Much To Do Pugwash's Avatar
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    Default Re: New spam email...BT

    Quote Originally Posted by Irn Bru Freak View Post
    Has anyone else received the following or similar email?

    This is the first time I've had one impersonating BT.

    And no I don't and never have had a BT account.

    When I got this email I clicked on the update account details, and I now find that the spammers are charging me a lot less than BT for my Broadband connection, and they aren't doing deep packet inspections of my Hun sessions. And as for the mugger who stole my wife's credit card...

    It's a win-win as far as I'm concerned
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  7. #6
    Should Get Out More Splat's Avatar
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    Default Re: New spam email...BT

    Quote Originally Posted by Irn Bru Freak View Post
    Has anyone else received the following or similar email?

    This is the first time I've had one impersonating BT.

    And no I don't and never have had a BT account.
    Why do you say it's spam? It looks perfectly genuine to me. More importantly, how do you know which account you have or don't have? You can't even tell who you're insured with?

    o here you have one of your suppliers who's doing you a favour by kindly reminding you to update your details instead of sending the debt recovery agents, and that's how you treat them? Who needs competitors with clients like you?
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    A Bit Bored Lyceum's Avatar
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    Default Re: New spam email...BT

    Quote Originally Posted by Badger View Post
    Do people actually fall for these things?
    yep...my dad got 20k in two lots taken out of his business account a couple of years ago after one of these email things... learnt his lesson now though
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  9. #8
    Should Get Out More Slenver's Avatar
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    Default Re: New spam email...BT

    If you look in a junk mail folder you're probably getting between 1 and 100 of these every day from every bank, phone supplier, electricity supplier etc etc etc in the world.

    If it asks you to click through from an email itself to go somewhere and log in, then it's spam. if it's not spam then it's from someone living in 1997 who has no idea how to send out emails and should be ignored anyway.

    Never ever ever click on a link to log into an account/bank etc unless you're 100% it's not spam for some reason.

    If I get mails like this that get through a spam filter then I assume it's spam anyway as it nearly always is. As soon as I see the words 'click here' it's basically confirmed. If it says something like 'Go to our homepage and log in as normal' then my interest will be piqued. This happens about once every 2 years.

    I don't want to sound negative or condescending, but I'm constantly surprised that people are surprised when they receive spam. 97.3% of email is spam (second half of 2008 ). And yes, lots of it looks like something it isn't. Almost all of it. Ignore it.
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    Really Bored Didge's Avatar
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    Default Re: New spam email...BT

    Quote Originally Posted by Slenver View Post
    If you look in a junk mail folder you're probably getting between 1 and 100 of these every day from every bank, phone supplier, electricity supplier etc etc etc in the world.

    If it asks you to click through from an email itself to go somewhere and log in, then it's spam. if it's not spam then it's from someone living in 1997 who has no idea how to send out emails and should be ignored anyway.

    Never ever ever click on a link to log into an account/bank etc unless you're 100% it's not spam for some reason.

    If I get mails like this that get through a spam filter then I assume it's spam anyway as it nearly always is. As soon as I see the words 'click here' it's basically confirmed. If it says something like 'Go to our homepage and log in as normal' then my interest will be piqued. This happens about once every 2 years.

    I don't want to sound negative or condescending, but I'm constantly surprised that people are surprised when they receive spam. 97.3% of email is spam (second half of 2008 ). And yes, lots of it looks like something it isn't. Almost all of it. Ignore it.

    Is the correct answer.
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    Default Re: New spam email...BT

    Quote Originally Posted by Slenver View Post
    ...........If it asks you to click through from an email itself to go somewhere and log in, then it's spam. if it's not spam then it's from someone living in 1997 who has no idea how to send out emails and should be ignored anyway.

    Never ever ever click on a link to log into an account/bank etc unless you're 100% it's not spam for some reason.

    .
    You dont need the bit in bold, if you think the e-mail might be genuine then log into whoever its from the way you normally would to update your details

    I think fleabay and paypal still do this and they shouldn't
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