Spotify

**gazmoose** · 10-02-10, 14:54

Anyone else having trouble with it? It said I was offline all the time so I tried to reinstall it. Now I can't even access any Spotify.Com page.

**KorkyKat** · 10-02-10, 14:57

Dunno but greedy Columbia has told them to piss off. Maybe they are sorting out their database.

Warner to quit free music streaming

This works

Spotify

**gazmoose** · 10-02-10, 15:03

Originally Posted by KorkyKat

Dunno but greedy Columbia has told them to piss off. Maybe they are sorting out their database.

Warner to quit free music streaming

This works

Spotify

"Oops! This link appears to be broken"
I can't access anything related to Spotify. Not having any probs with any other site. This includes the other two computers running off this router.

**KorkyKat** · 10-02-10, 15:16

Clear your cookies Gaz, it's working fine on mine - Opera browser.

I sometime get an error 404 on The Times site.

Good luck

**gazmoose** · 10-02-10, 18:35

It's as if Spotify have blocked my IP address. I can't access any part of their site. I know there is a problem with symantec products seeing Spotify as a virus but that shouldn't happen on three different computers. Can't see how it can be my router as everything else is fine.

**fulltilt** · 10-02-10, 20:05

Originally Posted by gazmoose

It's as if Spotify have blocked my IP address.

Do you have a fixed IP address? If not, go to What Is My IP Address - Shows Your IP Address and note your IP address, then reboot your router and check your address has changed.

Can you successfully ping Spotify using their domain name (spotify.com)? How about if you ping one of Spotify's IP addresses (78.31.8.35)?

If you can't ping the domain but can ping the server, try changing your DNS server in the connection settings of one of your PCs. Your ISP's DNS entry for Spotify might be wrong, so use a free one from either DynDNS (216.146.35.35) or OpenDNS (208.67.222.222). If it works for that one PC then you can change your router's DNS settings to have it work on all of your PC's.

**smallred** · 17-02-10, 20:48

What do you see in the browser window when you try to view the site? Is it 404ing? 403ing?

In the Spotify app if you select Help/Your Account - does that get you onto the site?

If you're feeling geeky you could download Fiddler - http://www.fiddlertool.com/Fiddler/help/
This will show you all incoming & outgoing http traffic in detail and could help you narrow down where in the chain the problem's happening.