Itunes

Can't you plug your HDD in, run a search (hold down control [ctrl] button and press the 'F' key) and search for the name of a track you know was previously in itunes? Then you might find the right folder etc?

Green blob on it's way, yea?

Originally Posted by Savio Du Funk

However, whilst I did back up everything and transferred it over to a passport portable HDD, I have just plugged this in to a windows laptop and it doesn't appear. It installs, it loads the driver and says it's all fine, but then I can NOT locate the "USB. Mass storage Device" unless I go to delete the hardware and then it tells me I can?! Any ideas?

Yes, you've probably formatted the passport drive for mac so you'll need to use a mac to mount the volume with all your stuff.

Originally Posted by Savio Du Funk

I've gone to stuff I know I've purchased, only to be told " you've already purchased this item-would you like to purchase this again ?"

There were a couple of iPhone apps that stopped working for me and the Googled advice was to download and install them again. I got the "you've already purchased this item-would you like to purchase this again ?" message but wasn't actually charged anything. Try downloading a single track and see if you get stung.

Apps are always free to re-download mate. I've sent support an email

Originally Posted by Savio Du Funk

Apps are always free to re-download mate. I've sent support an email

Are you synching the ipad to anything? if so all you need to do is log into your account on that machine, authorise that account and then 'check for available downloads. You can do this on up to 5 machines. Or am I missing something?

Yes, I am synching and no, it won't allow me to do what you describe. I am authorised on that other machine, but there are no available downloads nor access to previously downloaded material

I had this before, I emailed Apple with a list of the music I had bought that was lost, they credited my account to the same value so I could re-download.

As for Apps, I simply went and re-downloaded them again, it recognised I had bought them before so did not charge me again, be mindful that you don't inadvertently buy one with the + sign on it if you didn't have the + (hd) version before or you will have to pay full whack.

Update for those of you still on the edge of your seat about this; was contacted today by Apple. All previous downloads have been made available. As that's in the region of nearly a grand in fil.ms/music, i'm very chuffed. Obviously, i'll endeavour to back up my itunes store.

Out of courtesy, Apple also credited me with 50 free song downloads. whilst the email I wrote them was long, I thought that was a nice touch from them. Good job, Apple.

Cool! Glad it's sorted!