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Thread: Windows 10 blue screen

  1. #1
    Should Get Out More couchcommando's Avatar
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    Default Windows 10 blue screen


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    On my laptop I have 2 user accounts, when I sign in with one the log in screen is fine but once loaded all I have is a blue screen and no desktop, mouse works ok but obviously nothing there, I can change user using ctrl alt delete and log in fine with the other account and all works well.

    Whats going on and how do I fix it ?

  2. #2
    Should Get Out More KungFooBob's Avatar
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    Default Re: Windows 10 blue screen

    Create a new user account and use that instead. Delete the old one.

  3. #3
    Should Get Out More Mussels's Avatar
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    Default Re: Windows 10 blue screen

    When you get the blue screen try ctrl alt delete to bring up the task manager to see if something strange is going on, then start killing tasks to see if you can stop whatever is causing the problem.

    Otherwise KFB's solution is likely to be quickest and easiest if starting afresh will be fairly painless. You don't need to create a new account, just rename the old one in windows explorer (if there may be files to recover) while logged in as the other user.

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    Should Get Out More 1888's Avatar
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    Default Re: Windows 10 blue screen

    Dont you get the option to save files and folders anymore when deleting an account?

  5. #5
    Should Get Out More couchcommando's Avatar
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    Default Re: Windows 10 blue screen

    The user account thatís playing up is the admin account. Iíve put into safe mode at start up and done a start up repair, pc said repair was unsuccessful but itís now working correctly.
    No idea whatís going on as itís been fine for 2 years now, was just thinking how stable windows 10 was.....

    Is it possible to do a whole PC back up like on an iPad so if it fails I can just buy another and hit restore from cloud ?

  6. #6
    Should Get Out More Mussels's Avatar
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    Default Re: Windows 10 blue screen

    Quote Originally Posted by couchcommando View Post
    Is it possible to do a whole PC back up like on an iPad so if it fails I can just buy another and hit restore from cloud ?
    That's pretty much what I do, all my documents and favourites are saved to the cloud anyway. If you are talking about a ghost style backup where apps and everything are backed up then maybe, it should be able to pick up new drivers for new hardware but I wouldn't assume it will work.
    Last edited by Mussels; 16-06-18 at 08:43.

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    Default Re: Windows 10 blue screen

    Reinstall system for your laptop .

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    Should Get Out More Derek Badger's Avatar
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    Default Re: Windows 10 blue screen

    Quote Originally Posted by mkaseras View Post
    Reinstall system for your laptop .
    Thanks for the top tip. Do you do granite and solid wood worktops?

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